Contact Us

Head Office

  • Unit 11, Victoria Business Centre,
    43 Victoria Road,
    Burgess Hill,
    West Sussex.
    RH15 9LR
  • Tel: +44 (0)1444 233 318
  • Email: stores@noisemerch.com

Social Media

Terms And Conditions

Noise Merchants is a trading name of Noise Management Ltd.

Noise Merchants is dedicated to your total satisfaction. If you have any suggestions or comments please telephone or email us using the link on the store page.

OUR CONTACT DETAILS

Noise Management Ltd
T/A Noise Merchants
Unit 11, Victoria Business Centre,
43 Victoria Road,
Burgess Hill,
West Sussex,
RH15 9LR,
UK. Phone/Fax: Tel: +44 (0)1444 233318
Email: stores@noisemerch.com

Registered in England & Wales: 3281474

OUR AIMS

To supply only 100% Officially Licensed merchandise.
To answer all enquiries 24 hours after receipt.
To make our customers online shopping experience as user friendly and stress free as possible.
To dispatch goods within 28 days of order.

MAKING A PURCHASE

It is the responsibility of the customer to ensure that all details for their orders are correct at the time of ordering.
Upon placing the order, the customer agrees that the information given on the order is correct. Any changes to information contained on the customer order following fulfillment will be made at the discretion of Noise Merchants

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard, AMEX, Switch, Delta, Solo.

All prices are inclusive of VAT.
VAT #: GB 890 3883 87

SHIPPING & HANDLING

The majority of orders are usually despatched within 5-10 working days. Some orders can take up to 28 days. In the event of stock shortages, Noise Merchants will contact the customer via e-mail and either offer one of three options.
Offer an Alternative
Cancel order with full refund
Place on backorder
All goods are sent by FIRST CLASS POST via Royal Mail unless otherwise requested at an extra cost to the customer. As Noise Merchants uses a third party company to deliver goods we cannot be held responsible in any way for failed delivery.

BACK ORDERS

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

CREDIT CARD SECURITY

All credit card numbers are encrypted in the software when an order is placed. Stripe or Paypal then processes the payment. Nobody at Noise Merchants will ever see your card details.
Payment via PayPal uses paypal.com’s own secure payment processing systems.
For more information regarding PayPal visit www.paypal.com

REACHING US

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1444 233318. Or write to us at

Noise Merchants
Unit 11, Victoria Business Centre,
43 Victoria Road,
Burgess Hill,
West Sussex,
RH15 9LR,
UK. Phone/Fax: Tel: +44 (0)1444 233318

PRIVACY POLICY

Noise Merchants do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Data collected by this site is used to:
Take and fulfill customer orders
Administer and enhance the site and service
Issue a unique identifier (e.g. customer login)
Monitor customer account status beyond that required for individual purchases
Only disclose information to third-parties for goods delivery purposes
We store the contract’s content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times. The details about your recent orders can be found in your customer login.

RETURNS POLICY

Orders can be cancelled for any reason within 14 days of receipt.

All goods must be returned un-worn and in good condition to the following address:

Noise Merchants
Unit 11, Victoria Business Centre,
43 Victoria Road,
Burgess Hill,
West Sussex,
RH15 9LR,
UK. Phone/Fax: Tel: +44 (0)1444 233318

Registered in England & Wales: 3281474

Please include a note with the returned goods explaining what you would like us to do. Postal charges for any returned goods will be the responsibility of the customer.
In the event of items being sent in error Noise Merchants will cover the return & replacement postal charges.

In the event that any replacement items are requested and Noise Merchants are not responsible for any order error, then further postage charges will be incurred.
In the event of faulty goods being received, Noise Merchants will send you replacement goods if requested and cover all costs involved.

Your rights to return goods are protected under the Distance Selling Directive.

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